2021 saw a huge increase of digital banking as a result of the pandemic, and this is a trend that is unlikely to end. In fact, personalization and customization in the age of digital banking has become an expectation from clients, allowing Financial Institutions to connect with customers in a deeper and more sustainable way.
In this webinar, we'll cover the best methods of communication for today's connected clients, including why business texting is among the most effective communication tools available today.
•How to optimize the customer journey with frictionless touch points
•How 1:1 messaging can improve the customer experience
•How FI's can utilize customer data to created personalized connections with their clients.