Improve efficiency and build stronger customer relationships with
one-to-one messaging
With Statflo, you can streamline communication around claims, underwriting and service interactions into a single conversation while keeping client data secure.
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Why customer engagement matters to Insurance Providers
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90% of customers prefer digital interactions with their insurance provider
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70% of consumers want the ability to securely text with their insurance company
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54% of consumers expect their insurance provider to proactively reach out over messaging with new services and policies
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50% reduction in customer acquisition cost through multi-channel personalized customer interactions
Send personalized business text messages without sacrificing data privacy or security
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- The Financial Consumer Protection Framework (FCPF) in the Bank Act
- KYC
CAN-SPAM
- Gramm-Leach-Bliley Act (GLBA) including Regulation P and privacy Notices
- KYC
Improve resolution time with real-time messaging
Send quotes, contracts and formal documents via text messaging for faster response rate while reducing the time and cost of administration.
Increase client satisfaction and streamline workflows
Enhance customer satisfaction by engaging with your clients via their preferred channels and get ahead of your competition with streamlined communications.
Maximize sales with rich customer data
Mine your text conversations to improve sales activities by leveraging customer data and creating impactful campaigns during key moments of the customer journey.
Maintain brand standards with pre-approved templates
Whether a conversation is initiated by your agents or your customers, protect your brand and enforce compliance with intelligent filtering that blocks profanity, inappropriate content, and non-compliant language.
Ready to get started?
See why tens of thousands of customer facing teams trust Statflo to engage, retain, and grow their customer base