INSURANCE

Improve efficiency and build stronger customer relationships with
one-to-one messaging

With Statflo, you can streamline communication around claims, underwriting and service interactions into a single conversation while keeping client data secure.

Happy customer engaging via text messages

Why customer engagement matters to Insurance Providers

Smiling chat bubble

90% of customers prefer digital interactions with their insurance provider

Chat bubbles

70% of consumers want the ability to securely text with their insurance company

Happy notification on a phone

54% of consumers expect their insurance provider to proactively reach out over messaging with new services and policies

Message received on a phone

50% reduction in customer acquisition cost through multi-channel personalized customer interactions

Send personalized business text messages without sacrificing data privacy or security

AICPA SOC 2 compliance badgeTCPA compliance badgeCCPA compliance badgeCASL compliance badge
American Flag
CASL, PIPEDA, DNC
Additionally:
  • The Financial Consumer Protection Framework (FCPF) in the Bank Act
  • KYC
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DNC, TCPA, CPNI, CCPA,
CAN-SPAM
Additionally:
  • Gramm-Leach-Bliley Act (GLBA) including Regulation P and privacy Notices
  • KYC

Improve resolution time with real-time messaging

Send quotes, contracts and formal documents via text messaging for faster response rate while reducing the time and cost of administration.

TextKit Sendable: signature request

Increase client satisfaction and streamline workflows

Enhance customer satisfaction by engaging with your clients via their preferred channels and get ahead of your competition with streamlined communications.

Maximize sales with rich customer data

Mine your text conversations to improve sales activities by leveraging customer data and creating impactful campaigns during key moments of the customer journey.

TextKit Widget: Customer Account Info

Maintain brand standards with pre-approved templates

Whether a conversation is initiated by your agents or your customers, protect your brand and enforce compliance with intelligent filtering that blocks profanity, inappropriate content, and non-compliant language.

Ready to get started?

See why see why tens of thousands of customer facing teams trust Statflo to engage, retain, and grow their customer base