TELECOM

Empower your frontline teams to build and optimize customer relationships with one-to-one messaging

89% of shoppers want two-way conversations with brands and local businesses via text or messaging. The largest fixed and wireless carriers, cable companies, virtual operators and CLEC's use Statflo to create quality engagement with their customers.

Telco’s only compliant customer engagement platform
for the frontline teams

95% Read rate20% Response rate0.2% Opt-out rate

Send personalized one-to-one messages without sacrificing data privacy or security

AICPA SOC 2 compliance badgeTCPA compliance badgeCCPA compliance badgeCASL compliance badge
American Flag
DNC, TCPA, CPNI, CCPA,
CAN-SPAM
Additionally:
  • The Financial Consumer Protection Framework (FCPF) in the Bank Act
  • KYC
Canadian Flag
DNC, CASL, PIPEDA
Additionally:
  • Gramm-Leach-Bliley Act (GLBA) including Regulation P and privacy Notices
  • KYC

Reduce churn and increase retention by 15%

Use relevant and personalized messaging to keep in touch with customers and increase customer lifetime value. With a centralized view of every customer, your frontline teams can create personalized and relevant campaigns based on customer lifecycle.

Workflow demonstrating that texting first, followed by calling, is most effective
Selecting different channels to message on

Increase client satisfaction and streamline workflows

Enhance customer satisfaction by engaging with your clients via their preferred channels and get ahead of your competition with streamlined communications.

Maximize sales with rich customer data

Mine your text messages to improve sales activities by leveraging customer data and creating impactful campaigns during key moments of the customer journey.

TextKit: telecom campaign in progress
Compliance warning on a Chat Starter

Maintain brand standards with pre-approved templates

Whether a message is initiated by your sales team or your customers, protect your brand and enforce compliance with intelligent filtering that blocks profanity, inappropriate content, and non-compliant language.

CUSTOMER TESTIMONIALS

Nick Cunliffe

Managing Director, OSL Retail Services

"We stand by the results we drive for our customers and Statflo gives us the confidence that every interaction establishes long-term relationships."

Elvin Berndt, VP of Sales & Business Development, R Wireless

Elvin Berndt

VP of Sales & Business Development, R Wireless

"Even when we were closed and did not have any frontline employees to communicate with the customers, our customers were able to reach us through Statflo."

Wendy Drummond, CEO, Premier Locations

Wendy Drummond

CEO, Premier Locations

"Nobody wants to be called anymore. Telemarketing has become the dinosaur of outreach. When trying to reach customers that way, you hit a wall."

Nick Cunliffe

Managing Director, OSL Retail Services

"We stand by the results we drive for our customers and Statflo gives us the confidence that every interaction establishes long-term relationships."

Elvin Berndt, VP of Sales & Business Development, R Wireless

Elvin Berndt

VP of Sales & Business Development, R Wireless

"Even when we were closed and did not have any frontline employees to communicate with the customers, our customers were able to reach us through Statflo."

Wendy Drummond, CEO, Premier Locations

Wendy Drummond

CEO, Premier Locations

"Nobody wants to be called anymore. Telemarketing has become the dinosaur of outreach. When trying to reach customers that way, you hit a wall."

Customer Testimonials

Ready to get started?

See why see why tens of thousands of customer facing teams trust Statflo to engage, retain, and grow their customer base