Join us to learn how Statflo’s new developer SDKs and APIs work with Twilio channels to equip frontline teams to create profitable customer relationships through multi-channel messaging.
Ready for some big news?
We are super-thrilled to announce Statflo’s participation at SIGNAL, Twilio’s upcoming virtual Annual Customer and Developer Conference. Our session is centered on building powerful customer relationships and how any developer or business can easily add what we’ve built with Twilio to their web or mobile user experience.
Twilio SIGNAL 2020 is a 3-day-long masterclass for developers, product managers, business leaders, enterprises, and start-ups on the different ways in which brands can improve customer interactions and create a better customer experience with Twilio’s suite of developer tools. So, if you’re a developer looking to build upon a next generation business text messaging platform or an enterprise IT executive interested in embedding a flexible messaging experience in your customer journey, mark your calendars from 30th September to 1st of October.
Our session, titled ‘How TextKit takes Twilio Channels beyond the contact center’, will be presented by Statflo’s co-founder Kevin Gervais and Product Marketing Manager Melissa Yuen. The talk is centered around how Statflo’s new developer toolkit works with Twilio channels to equip front-line teams to create profitable customer relationships through multi-channel outreach. It will also give attendees a sneak-peek into TextKit, our latest business text messaging platform enabled with enhanced brand and legal compliance features that arms developers with a suite of APIs so that they can easily integrate it into their current tech stack.
With the undeniably important role the frontline staff plays in almost all sectors, we realized quite early on the need to equip them with flexible tools that make customer communication easier. We worked with Twilio to build a compliant business text messaging platform so that frontline employees can work alongside the contact center to create a flawless customer experience.
The results?
Since 2012, we’ve worked with more than 3,500 retail locations and can vouch for these incredible stats:
- Less than 1% opt-out rates
- 6X better conversion on replies
- 2X better conversion on non-replies
Kevin and Melissa shed some more light on these interesting insights and explore new ways in which customers can leverage our business texting platform to build customer loyalty and grow sales through personalized outreach.
