Scaling Personalized Customer Outreach Across 830 Stores: How Cellular Sales Drives Performance with Statflo
Discover how Cellular Sales unified 34 markets and 7,000 reps around a single customer engagement strategy that drives measurable results.
What you’ll learn
Managing personalized customer connections at scale requires the right strategy and tools. Cellular Sales needed a solution to align their markets while preserving the local touch that sets them apart.
That’s where Statflo stepped in. By implementing Statflo’s compliant texting and outreach platform, Cellular Sales aligned all 34 markets around a single, data-driven engagement strategy, without losing the local touch that defined their brand. Reps gained an easy, natural way to reach customers via text, while leaders gained visibility into performance, accountability, and ROI.
In this whitepaper, you’ll discover how Cellular Sales:
- Unified outreach across nearly 830 locations while keeping their people-first culture intact.
- Empowered reps to engage more customers, protect their commissions, and build loyalty through meaningful follow-ups.
- Turned customer conversations into measurable business results, from higher retention rates to increased activations and upgrades.
Get practical insights from Cellular Sales leaders on what it takes to scale personalized outreach, and how the right tools can make connection your biggest competitive advantage.
Key takeaways:
✅ Doubled their rep adoption compared to the previous tool — driving higher engagement and improved performance.
✅ 14.1% customer response rate — showing that personalized, text-based outreach truly resonates.
✅ 24.7 influenced activations/upgrades per store monthly — measurable impact on retention and revenue.
✅ National alignment with local flexibility — one platform that connects 34 markets under a shared strategy.
✅ Compliance built-in — ensuring every conversation is secure and consistent.
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