Framework for successful customer engagement

CAMPAIGNS

Create and assign outreach campaigns to your frontline teams

Connect your existing campaigns from your marketing platforms such as Adobe, Marketo, HubSpot and Salesforce Marketing Cloud and more, using our open APIs. Quickly toggle between different messages, connect to your existing campaigns, and auto-assign outreach to your customer facing teams.

Connect your systems icon

Connect your systems to execute on campaigns at the front-line

Multiple languages icon

Create conversation starters in multiple languages

Localize conversations icon

Improve targeting by creating hyper-local outreach and build one-to-one relationships

Connect your systems icon

Connect your systems to execute on campaigns at the front-line

Multiple languages icon

Create conversation starters in multiple languages

Localize conversations icon

Create conversation starters in multiple languages

TextKit Widget: Customer information
CONTEXT

360 view of your customers in a single dashboard

Display relevant and actionable customer data from external systems for a complete view of your customers with the most flexible API without complex integrations.

Widget could show eligible subscribers, previous transaction history,  and customer touch points.

Embed apps icon

Embed the apps you love from one flexible framework and add context to any messaging

Control what users see icon

Control what data users can see, redact sensitive info, choose when users see specific widgets and more

Connect systems icon

Enable your IT teams or integrators to connect disparate systems without complex integrations

Embed apps icon

Embed the apps you love from one flexible framework and add context to any messaging

Control what users see icon

Control what data users can see, redact sensitive info, choose when users see specific widgets and more

Connect systems icon

Enable your IT teams or integrators to connect disparate systems without complex integration

COMPLIANCE

The most configurable compliance rules to enable one-to-one outreach

Securely enable messaging with filtering rules that enforce legal, security and brand compliance and eliminate risks from messaging customers.

Compliance warning on a Chat Starter
Compliance badges icon

Comply with TCPA, CASL, industry and consent regulations including implied consent exemptions, data storage rules, and legal notice requirements

Block undesirable content icon

Block undesirable content before it gets sent or received with intelligent filtering allows for custom configurations

Managing channel opt-out icon

Enforce and manage multi-channel opt-outs and check against every DNC source

Compliance badges icon

Comply with TCPA, CASL, industry and consent regulations including implied consent exemptions, data storage rules, and legal notice requirements

Block undesirable content icon

Block undesirable content before it gets sent or received with intelligent filtering allows for custom configurations

Managing channel opt-out icon

Enforce and manage multi-channel opt-outs and check against every DNC source

Selecting different channels to message on
CHANNELS

Engage with your customers over their preferred channel

The most flexible business messaging platform also allows you to go beyond SMS with Facebook Messenger, WhatsApp, RCS, push notifications, LINE, email, and more.

Multi-channel messaging icon

Chat with your customers across different messaging apps and streamline conversations within a single platform

Compliance rules icon

Feel secure knowing that compliance rules apply to all channels of inbound and outbound messaging

Auto-assign inbound conversations icon

Accept and auto-assign inbound messages to available agents or put in a lead list for follow-up

Multi-channel messaging icon

Chat with your customers across different messaging apps and streamline conversations within a single platform

Compliance rules icon

Feel secure knowing that compliance rules apply to all channels of inbound and outbound messaging

Auto-assign inbound conversations icon

Accept and auto-assign inbound messages to available agents or put in a lead list for follow-up

CONTENT

Send powerful, curated content to customers

Embedded apps that can be sent to your customers including appointment booking links, signature requests, video chat invitations, co-browsing sessions, payment links or special web pages in just a few clicks.

Increase your likelihood of response and conversion by using Chat Starters, templated messages with customizable fields that allow for the right amount of personalization.

Engaged conversation icon

Increase your response rate and improve efficiency using Chat Starters

On-brand preset messages icon

Control the conversation with preset messages ensuring it conveys on-brand every time

Personalized messaging icon

Ensure every customer interaction is personalized by editing custom fields

Happy conversation icon

Increase your response rate and improve efficiency using Chat Starters

On-brand preset messages icon

Control the conversation with preset messages ensuring it conveys on-brand every time

Personalized messaging icon

Ensure every customer interaction is personalized by editing custom fields

BUSINESS VALUE

Business text messaging outperforms every other channel's conversion rate by 5X

95% Read rate, 20% Response rate, 0.2% Opt-out rate, 8% Conversion rate

Ready to get started?

See why see why tens of thousands of customer facing teams trust Statflo to engage, retain, and grow their customer base