The Statflo editorial

How telcos can create new revenue streams and increase profitability with personalized customer outreach

Compliant Outreach: Why it matters in telecom retail and what to be mindful of

How one-to-one text messaging can help banks improve user experience during client onboarding

Designing an Outstanding Customer Experience in Retail

How to reach your customers with text messages + [Customizable Text Message Templates]

What Enterprises Need to Keep in Mind for Successful Customer Outreach

Top Lessons We Learned From CX Leaders in 2020

25 Stats That Prove Texting Is The Best Customer Engagement Channel

How business text messaging can make your frontline more accountable

How you can hold your frontline accountable to customer engagement

A Q&A session with David Snyder, President, PONO Learning

How text marketing can help you get closer to your sales goals

Replace cold SMS blasts with warm text conversations to drive better conversions!

How to use personalized business text messaging to increase sales

As a sales leader, text message marketing is easy to track and audit. With the right tool, you can ensure that the message that is initially sent to a given customer matches the goal of a particular campaign you are running - whether that’s an upsell, cross-sell, or retention campaign.

Introducing The One-To-One Podcast: Conversations with Customer Experience Leaders

Meet Our Panelists at iQmetrix Meetup

Learn from these leaders in wireless as they share their thoughts on outreach and how it grows sales, reduces churn and builds profitable customer relationships.

A Conversation on Customer Outreach Between Dealers and Carriers

A recap from a conversation we hosted at the 2019 iQmetrix Meetup. Hear from dealers and carriers on how to do customer outreach the right way.

Communicating with your customers during a crisis

The case for staying in touch with your customers during a pandemic. It's all about being proactive and empathetic

How to run a safe appointment in wireless retail

A simple and practical guide on implementing social distancing practices for wireless retailers who still remain open.

How to develop a training program for your retail team

Stumped about how to make your frontline retail team better at their jobs? Here’s how you can develop an effective training program that helps drive more store traffic.

5 Reasons Why Customers Want You To Interact Over Text Message

Wondering why your business should adopt text messaging? Here are 5 concrete reasons that show why your customers prefer communicating with you over personalized text message

Why you should communicate with customers over their preferred channels

Different customers have different communication channel preferences. Here’s what communication preference management is and here’s what it means for your customer outreach strategy.

What is TCPA and What Does it Mean for Your Business?

Navigating text messaging compliance can be daunting. This TCPA guide simplifies some foundational concepts of the regulation and talks about what it means for your business.

What is one-to-one business text messaging?

A comprehensive guide on one-to-one business text messaging that details the "why", "what", and "how" of getting started.