Statflo Blog | The Latest Insights into Business Text Messaging

First sentiment Analysis During COVID-19

An analysis of this week's trends, as detected in text messages between wireless retailers and their customers.

15 minutes read

March 4, 2020

How to run a safe appointment in wireless retail

A simple and practical guide on implementing social distancing practices for wireless retailers who still remain open.

Second Sentiment Analysis During COVID-19

A new analysis of this week's trends, as detected in one million conversations between wireless retailers and their customers.

Calling customers in a COVID-19 world

Things to consider before picking up the phone to call your customers.

Third Sentiment Analysis During COVID-19

A new analysis of this week's trends, as detected in one million conversations between wireless retailers and their customers.

Fourth Sentiment Analysis During COVID-19

The latest analysis of this week's trends, as detected in one million conversations in Statflo between wireless retailers and their customers.

How to develop a training program for your retail team

Stumped about how to make your frontline retail team better at their jobs? Here’s how you can develop an effective training program that helps drive more store traffic.

5 Reasons Why Customers Want You To Interact Over Text Message

Wondering why your business should adopt text messaging? Here are 5 concrete reasons that show why your customers prefer communicating with you over personalized text message

Why you should communicate with customers over their preferred channels

Different customers have different communication channel preferences. Here’s what communication preference management is and here’s what it means for your customer outreach strategy.

What is TCPA and What Does it Mean for Your Business?

Navigating text messaging compliance can be daunting. This TCPA guide simplifies some foundational concepts of the regulation and talks about what it means for your business.

15 minutes read

August 26, 2020