TORONTO, ON, May 9, 2023 - Statflo, the leading compliant business texting platform, announces the launch of its new user interface, designed to simplify the outreach process for front-line staff and enhance the overall customer experience.
With its fresh new design, the interface includes several key changes that offer a more intuitive layout to optimize communication and efficiency for front-line teams while strengthening the platform’s most trusted messaging features.
The new interface features a side panel form for logging activities, streamlining the process so users can record activities with a single-screen experience without losing context from the chat dialogue. We added campaign names under each "Chat Starter" to offer users greater context and clarity when working with different campaigns. The new UI also increases the number of Smart Lists displayed in the dashboard from 6 to 20, giving users better and broader visibility into their Smart List progress. Finally, we added the "My Personal Stats This Month" in the dashboard to feed users more tailored metrics for monitoring monthly progress and follow-ups.
While maintaining the platform's flexibility and expert-level compliance features, this launch lets Statflo better help companies improve their front-line efficiency and communication with customers via business texting.
Ian Gervais, VP of Product at Statflo, says, "Our team is dedicated to enhancing our messaging experience, to make it easier and more intuitive for our users. This release helps front-line teams better reach and service their customers with an advanced layout, sleeker look and feel and dozens of changes based on our users' and customers' feedback. This is one of many major releases we will be doing this year to enhance our user experience."
Statflo is a top provider of compliant business texting solutions. As the champions of customer communication, we orchestrate conversational business text messaging that authentically engages the right customer at the right time. With seamless integrations to existing systems and rich sendable content, customer-facing teams have all the tools and context they need in a single business texting platform to engage, retain, and grow their customer base. For more information, please visit www.statflo.com
Book a demo today to experience the new user interface for yourself.
Contact: Ian Gervais, VP of Product, Statflo